Reflection about the future of innovation

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The system is us

System.jpeg

System ideogram

The above ideogram resulted when we asked our communication design team to create a way to help people see themselves as part of a system. And that the structure of that system determines both the quality of their lives and the effects and value of their work. The original version was animated.

So imagine a system as a large machine, comprising technology and people. Think of its role as taking everyone's daily work as input, and producing socially useful results as output. How well is it performing in its all-important task? How suitable is its structure? How much could its performance be improved by modifying its structure?

Take a look at your smartphone, and think about the fascinating amount of technological dexterity that has been packed into such a tiny volume. Then consider the much more fascinating neglect by which those far more important 'mega-machines' have been treated.

How could this be possible?